Where can I receive my order?Updated 2 months ago

We ship to most physical addresses in New Zealand, giving you the flexibility to have your order delivered to either your home or business address for added convenience.

We offer a standard delivery service. If your delivery is going to a multi-level building, please be aware that our couriers can only deliver items to the ground floor. This is a part of the courier drivers delivery policy, as deliveries involving lifts or stairs are not feasible. 

In certain instances, there are remote rural areas that our courier partners may not be able to access. In these cases, your order will be sent to the nearest town, where you can arrange to pick it up. 

We are unable to facilitate deliveries to Post Office Boxes, Parcel Lockers, Parcel Collect locations, or Private Mail Bags.

For our rural customers, once the order has been handed over to the local rural depot, tracking will show shipping complete. Not a worry, as you can expect to receive your order 24 – 48 hours after this scan.